stroohm.be, located at interescautlaan 100 B2.12, 2627 Schelle, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://stroohm.be/ interescautlaan 100 B2.12, 2627 Schelle info@stroohm.be

Personal data that we process
stroohm.be processes your personal data because you use our services and/or because you provide them to us yourself. This data can be transferred directly to Stroohm.be or made available to one of our partners under their platform. In the case of the latter situation, we refer to the privacy policy on https://stroohm.evc-net.com/

Below you will find an overview of the personal data that we process:

• First and last name
• Address details
• Telephone number
• Email address
• Language
• Type of electrical connection of home
• Account number
• Photos
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Data about your activities on our website

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this consent, please contact us via info@stroohm.be, and we will delete this information.

For what purpose and on what basis do we process personal data?
stroohm.be processes your personal data for the following purposes (in accordance with article 6 and article 13, 1, c GDPR):

• To process your payment
• To be able to call or email you if this is necessary to carry out our services
• To deliver goods and services to you
• stroohm.be also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision-making
stroohm.be does not make decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions that are made by computer programs or systems, without a human being (for example an employee of stroohm.be) involved.

How long we store personal data
stroohm.be does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
(Category) personal data > Legally required retention period
Personal details > Legally required retention period
Address > Legally required retention period

Sharing personal data with third parties
stroohm.be does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. stroohm.be remains responsible for these processes.
Cookies, or similar techniques, that we use
stroohm.be only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies that we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also use them to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by stroohm.be and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@stroohm.be.
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
stroohm.be would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
stroohm.be takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@stroohm.be