Unable to Charge with Renault Zoé

Scenario
Charging won’t start. The LED remains green.

• Possible Cause
  The installation lacks a neutral.
  • Solution
    The Renault Zoé can only charge on a network with a neutral conductor. Contact your installer to install an isolation transformer.
• Possible Cause
  The current is not high enough to initiate charging.
  • Solution
    The Renault Zoé requires a specific high current to initiate charging. Contact your installer to increase the EVSE to 32A to enable charging.

Important: Do not exceed the maximum current capacity of the electrical system.